Scope: Mr Technology provides technical support, hardware installation, troubleshooting, and tutoring. The scope of work will be agreed upon before work commences.

Quotes: Any price provided prior to inspection is an estimate only. Final costs may vary based on the complexity of the issue or the need for additional parts.

Minimum Charge: A minimum service fee of $75 applies to all callouts

Payment: Payment is due immediately upon completion of the service unless otherwise agreed.

Methods: We accept Cash and Bank Transfer

Parts: Any hardware or software purchased on behalf of the client must be paid for in full before installation.

Client Responsibility: It is the client’s responsibility to back up all data (photos, documents, etc.) prior to the commencement of any work.

Liability: While every care is taken, Mr Technology is not liable for any data loss, corruption, or damage that occurs during the repair or installation process

Service Warranty: We provide a 30 day warranty on the specific labour performed. This does not cover new issues, software viruses, or physical damage caused by the user after the service.

Hardware Warranty: Warranty for parts or hardware is provided by the manufacturer, not Mr Technology.

ACL: Our services come with guarantees that cannot be excluded under the Australian Consumer Law.

Access: The client must provide a safe working environment and any necessary passwords or administrative access required to complete the job.

Cancellations: Please provide at least 24 hours’ notice for cancellations. A "no-show" fee may apply.

Mr Technology reserves the right to refuse or stop service if the hardware is deemed unsafe, the software is illegal/pirated, or the environment is hazardous.